BEFORE YOUR VISIT
SCHEDULING & APPOINTMENTS
We accept walk-in patients but encourage making an appointment. Your appointment length will vary depending on treatment needs and scope of services being provided to you that day, as well as the number of patients needing care.
To Schedule an appointment, you can do any of the following:
If you cannot make your appointment or have missed a scheduled appointment, please call us as soon as possible to reschedule.
NOTE: Please arrive 15 minutes before your appointment time to help shorten wait times. Thank you :)
A PRESCRIPTION (REFERRAL) FROM YOUR DOCTOR IS REQUIRED
In order to receive any services, you MUST have a prescription and/or approved authorization at your first appointment at our facilities. Don't have one? Don't worry! Usually these are faxed to us by your doctor after your visit with them, but please also bring any documentation given to you by your doctor to your visit. Feel free to give us a call at (661) 281-2127 should you have any questions on whether we have received a prescription from your doctor for your care.
Please be aware, some insurances may take between 10-15 business days to process an authorization for any orthotic or prosthetic devices.
WHAT TO BRING TO YOUR APPOINTMENT
If you are a new patient or if it has been over a year since your last appointment with BPOC, pre-registration is required. You must bring the following items to receive services/products, without any of these items, we will not be able to help you.
Current insurance cards
Medical Records pertaining to your prescription or order
Authorization Approval: based on your insurance criteria, this may not apply to all patients.
Worker’s Compensation cases: bring case manager contact information, workers comp number & DOI (date of injury).
A valid form of payment - cash, check, or a major credit card (VISA, Mastercard, AMEX, & Discover accepted).
A 3% transaction fee will be applied to all debit and credit card transactions.