BEFORE YOUR VISIT
SCHEDULING & APPOINTMENTS
Here at BPOC, we welcome all patients with or without appointments. Walk-in patients, please be advised that your wait time may fluctuate according to the flow of previously scheduled appointments. Your appointment length will vary depending on treatment needs and scope of services being provided to you that day.
Please click HERE to request a call for scheduling, or you can call us at (661) 281-2127.
If you cannot make your appointment or have missed a scheduled appointment, please call us as soon as possible to reschedule.
NOTE: Please 15 minutes before your appointment time to help ensure all patients are as seen as scheduled.
A PRESCRIPTION (REFERRAL) FROM YOUR DR IS REQUIRED
In order to receive any services, you MUST have a prescription and/or approved authorization at your first appointment at our facilities. Don't have one? Don't worry! Usually these are faxed to us by your doctor after your visit with them, but please also bring any documentation given to you by your doctor to your visit. Feel free to give us a call at (661) 281-2127 should you have any questions on whether we have received a prescription from your doctor for your care.
Please be aware, some insurances may take between 10-15 business days to process an authorization for any orthotic or prosthetic devices.
WHAT TO BRING TO YOUR APPOINTMENT
If you are a new patient or if it has been over a year since your last appointment with BPOC, pre-registration is required. You must bring the following items to receive services/products, without any of these items, we will not be able to help you.
Current insurance cards and State ID
Physician’s prescription and/or approved Authorization
Worker’s Compensation cases: bring case manager contact information, workers comp number & DOI (date of injury).
A valid form of payment - cash, check, or a major credit card (VISA, Mastercard, AMEX, & Discover accepted). A 3% transaction fee applies to all debit and credit card transactions, no exceptions.
Patient Registration Form - available for print by clicking HERE and can be brought in at the time of your appointment.