Policies & Payments
Returns
Custom items, Compression Stockings, Compression Garments (sleeves, gloves, gauntlets), and Bras are all non-refundable and non-returnable items. Returns of any other items will be determined by the manufacturer’s policy. If a device is being returned due faulty components, it will be determined by clinician for repair, adjustment, or exchange without charge within the 90 day warranty. A 30% restocking fee is assessed for ALL approved returns.
Warranty
The warranty period for all workmanship is 90 days from the date of delivery. Adjustments or repairs that are done within the warranty period will be done at no charge. There will be a separate charge for any work done outside of the warranty period or if the work is done due to anatomical changes.
Payment
We accept Cash, Check and Credit or Debit Cards. A 3% transaction fee will be assessed when payment is made via Credit or Debit card. There will be a $50 fee for returned checks.
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